JK Exams operates the JK Exams - Mock Test mobile application and website. This Privacy Policy explains how we collect, use, store, and protect information when you use our Service.
By using JK Exams, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use the Service, we may collect the following information:
Account Information
If you create an account, we may collect information such as:
- Name
- Email address
- Mobile number, if provided
- Account credentials or authentication information
Test and Usage Information
When you use our mock tests, we may collect:
- Tests attempted
- Questions attempted
- Answers submitted
- Scores and results
- Accuracy and time taken
- Test progress and history
- Other information required to provide test-related features
Payment Information
When you purchase a paid test or other digital service, payments may be processed through third-party payment providers.
We do not intend to store your complete debit/credit card, UPI, or banking credentials on our servers. Payment-related information may be processed by the relevant payment provider according to its own privacy policy and terms.
Device and Technical Information
We may automatically receive certain technical information, such as:
- Device type
- Operating system
- App version
- IP address
- Browser information
- Crash and diagnostic information
- General usage information
Advertising Information
The app may display advertisements provided by third-party advertising services. These services may collect certain device or advertising-related information in accordance with their own policies.
2. How We Use Your Information
We may use collected information to:
- Create and manage your account
- Provide mock tests and other services
- Save your test progress and results
- Display your performance and statistics
- Process purchases
- Provide customer support
- Improve the app and website
- Detect fraud, abuse, or unauthorized activity
- Fix technical problems
- Maintain security
- Communicate important service-related information
- Display advertisements where applicable
We process personal data for lawful purposes and provide appropriate notice regarding the information being processed and the purposes for processing, consistent with applicable Indian data-protection requirements.
3. Third-Party Services
We may use third-party services for functions such as:
- Payment processing
- Analytics
- Advertising
- Cloud hosting and storage
- Authentication
- Crash reporting
- Website and app infrastructure
These providers may process information according to their own privacy policies and applicable laws.
4. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no internet-based service can guarantee absolute security.
5. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain records, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate interests.
When information is no longer required, we may delete or anonymize it, subject to applicable legal and operational requirements.
6. Your Rights
Subject to applicable law, you may have rights relating to your personal data, including the ability to:
- Request information about the personal data we process
- Request correction of inaccurate information
- Request deletion of personal data where applicable
- Withdraw consent where processing is based on consent
- Raise a complaint regarding the processing of your personal data
For privacy-related requests, contact us at:
Email: help.jkexams@gmail.com
Applicable Indian data-protection requirements include provisions concerning notice, consent, withdrawal, access/correction-related rights and grievance mechanisms.
7. Children’s Privacy
JK Exams is intended for users preparing for competitive examinations and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
8. Cookies and Similar Technologies
Our website may use cookies or similar technologies to provide functionality, understand website usage, improve performance, and support analytics or advertising.
You may be able to control cookies through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us:
JK Exams Email: help.jkexams@gmail.com